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Tuesday, September 9, 2008

Climate Change:Impact on Business Strategy

Global warming is a cause of concern for all those present and there is no doubt, the impact of this will cause the different wings of society to take steps to cut the green house gas emission. Though in today’s world there is uncertainty as to when the situation will become bad enough to cause all elements of society to take its cognizance and the extent to which normal manufacturing and production methods will have to be changed. The climate change is going to cause market shift . As has been in the past this will wipe out some industries and create new ones. There is no doubt that whenever the shift will occur it will have cost implications for different companies and as such it is the fiduciary duty of the managers to determine the exposure due to possible changes in this front and start taking corrective measures.
Companies can treat this issue in two ways. They can act like nothing has happened; continue with their present technology and operation style till changes are introduced by local government and made compulsory and then face the daunting task of making huge investment to become greener and be acceptable to the society. This is probable 15-20 years from now. These companies will then have to make the struggle for existence on this ground. Resistance to accept the truth or delay taking remedial steps can be dangerous in face of the impending market shift. This market shift will affect all industries, the extent however may vary and the ripple effect is very difficult to calculate today.
Another approach can be to accept the fact that becoming greener is a bitter truth, it cannot be escaped. There is a very high probability that companies will have to switch to low emission technology. The companies that are making the change for low emission technologies (LET) are in not doing charity or practicing CSR, rather they are taking strategic steps to safeguards their huge investments from becoming obsolete and making new investments considering a carbon constrained future in mind. The industries that are going to be most affected are energy, transport and heavy industries. In the following discussion I will point out signs which indicate a market shift is in happening. To ensure that the global warming stays in the limit of 2 degrees we need to increase global carbon productivity by 5 to 7 % which had been growing at the rate of 1 % historically . There is no doubt there is an enormous value at stake in the next 2 decades. The managers need to understand the changes that may be needed in the coming years so as to take advantage of the changes that are very likely to happen.
The facts that the mangers and business owners need to understand is the fact that across the supply chain and the value chain there will be effort to make the entire process (es) more carbon efficient. It is time to start looking for low carbon intensive sources of power. There will be increased demand for new low carbon solution that can provide sustained power. Also increasing oil prices and government regulations will also lead to the demand for the above two things.
So we have a future where we can envision that the power generation methodology is likely to change and as much many industries will also have to change the equipments they use, their production methodology. Hence this is a scenario where we have an uncertain future in the 20-30 years horizon. This will give rise to many new business opportunities and can disrupt many existing ones.
These changes have huge implication for suppliers of energy as demand for greener form of energy is very likely to increase. Corporate leaders and business owners need to assess the impact of these changes on the business and take appropriate steps accordingly. Companies can improve the carbon efficiency by recycling the waste energy to increase the efficiency and make the process more efficient. Examples can be to tap the heat energy in the steam exhausts. Use better insulations and use of solar cells for day time lightening purposes. Companies can make more out of the process of going green by designing their products that can be made from more carbon efficient raw material. In their article Per-Anders Enkvist and all suggest that a new technology of carbon capture and storage is evolving. If it process to be technically and commercially viable, “it could create an industry with annual turnover in the €40 billion to €90 billion range by 2030”. People are serious about such concepts to the extent that they are developing ultra low carbon emission cities which shall have car free urban areas that will be driven by magnetic trainsii.
The green house gases are causing climate changes, which are causing physical changes in the world (melting of polar caps, increased frquency of cyclones). Hence if the different elements of society, companies being one of them, do not take steps to control green house gases emission the government will force it on them sooner or later. It will be in the interest of the companies particularly those at greater threat to search for alternative commercially viable energy sources and to start thinking of ways to raise capital for investing in these technology, come up with greener products before the government forces them to do so or their consumers start rejecting them for not being eco-friendly. This will become a need; the only question is how soon and in what magnitude.
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[i]. Hoffman, A., September2007 ;Business Strategy and climate change; web-source:http://www.eoearth.org/article/Business_strategy_and_climate_change

[ii] Per-Anders Enkvist, Tomas Naucler, and Jeremy M. Oppenheim; The McKinsey Quarterly; Business Strategy for climate change; web-source:http://www.mckinseyquarterly.com/Business_strategies_for_climate_change_2125_abstract


Tuesday, August 19, 2008

Mission Statement


There are people who lead there life as the life proceeds. Some take each day as it comes. There are others like Mahatama Gandhi, Subhash Chandra Bose, Abraham Lincoln who had an aim of life and each had set a path which they followed to achieve their targets. Consider Mahatama Gandhi and Subhash Chandra Bose. Both had the ultimate aim of achieving freedom for the country. Yet the way they approached their vision was just opposite. Similarly we have companies who sell the same products and services. Yet the approach that they take is very different just the way individuals can be in choosing the path they are going to follow. Mission statements are like these guiding paths which the companies choose for self. They can be compared to the Pole Star the sailors in the olden day used to guide them in the wild seas. But for the Pole Star the ships would have gone where the waves directed them. Same goes for the companies as well. They are guided by (at least they claim) the mission and the vision statements they have, in the actions they undertake. Let us have a closer look at what is meant by a Mission statement and its different attributes and properties.
Mission Statement:
The purpose of mission statements is to communicate what the organisation intends to do for self and for the different stakeholders.
Having effective and appropriate mission statements are part of strategic planning when one plans for longer duration and tries to project where the company will be after 5,10, 15 years and how the company plans to reach there.
The intended audience lie both outside the organisation but also to the insiders, those who are the employees of the organisation. The audience realm includes the present customers, future customers, the different hierarchy of management, current and future employees, Government and all the stakeholders of the company.
What is it that the Mission Statement should communicate? What are the elements of an effective Mission Statement?
A good mission statement should communicate not only what the products and services of the company are but should include more than that. The mission statement should tell the reason[i] for the existence of the company, except of course to earn capital, and what business the company is in and intends to be in.
This is one point where there can be many objections. One school of thought says that since Mission Statement is forward looking in nature hence should state on where the company intends to take itself in future and not where it is[ii], however some believe that Mission Statement should also give an indication what is the company’s business and what is the company trying to do for the customers. So as per them the realm includes the present in addition to the desired future.
The characteristics that should be present in a mission statement for it to be effective are discussed now[i],[ii].
It should have a formulation of firm’s objective that enables progress towards them to be measured. Lest the achievements are not measurable the purpose of the mission statement is not properly served. The mission statement should differentiate the company from other companies. This means that is should not be vague and generic.
The mission statement should state the business the company aims to be in and not necessarily is in (as stated above, this view has been opposed by some).
The mission statement should be exciting and inspiring. It would be desirable if the mission statement states the competitive advantage, the core competencies the company has. That will make the mission statement different from mission statement of other companies and make the mission statement far more meaningful than it will be sans it.
The mission statement should also clearly identify who the company thinks are its customers and indicate at a macro level how the company is planning to satisfy the customer’s needs. Here one must take caution that the fashion changes and style does not. Similarly the technology and the products that the customer needs changes but there are few basic needs of customers and the values they appreciate that have withstood the test of time and are not likely to change. A mission statement should concentrate on those guiding principles of the solution the company is providing and not on the products and services. Please note that this does not mean the mission statement is intended for the customers only. It should specify the customers but should be such that it makes sense for all the stakeholders of the company.
Mission statement is a way to direct the company. It is also a medium of communication for the stakeholders of the company. Hence it has to be clear and easily understandable. That is, it should be devoid of technical jargons and meaningless phrases.
Are Mission Statements achievable?
The Mission Statements are not any definite target that the company has to achieve. The achievable targets are the goals, objectives and vision. Mission statement is the path company will take to achieve the short, medium and the long term ends. As such the mission statements can become redundant once the objective and visions have been achieved and needs to be revised after some time so as to stay relevant with the time, the nature of the economy and the stature of the company. A good example to illustrate this point will be the old example of Girls scout. Their former mission statement w as[i] "to prepare young girls for motherhood and wifely duties." Hardly any young lady will get excited to join the institution which has such an outdated mission statement and some may even find such a statement weird to the extent of being offensive. Few companies had their mission statement as earning xyz amount of revenue. Such targets are achievable and their mission statements need to be up-dated with time.
Vision
To be among the global top 10 by 2010.
Mission
To help customers achieve their business objectives
by providing innovative, best-in-class consulting, IT solutions
and services. Make it a joy for all stakeholders to work with us.
Here we see that the mission statement acts as the guiding path and the Vision may be achievable. But the mission statement of TCS is such that it can be used even after the Vision has been (or not) achieved. This I will personally treat as a good mission statement because it clearly states the path the company is going to follow in short, medium and long term.
I feel that the mission statement of a company is not a few loosely correlated ideas or a long task list but a practical statement of “way of life” the company intends to have. A well written and well developed mission statement can act as a strong marketing and promotional tool and should be developed with great care and effort should be have it as relevant as possible.

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[i] Mission Statement, mystrategicplan, web-source: http://www.mystrategicplan.com/strategic-planning-topics/mission-statements.shtml

[ii] Mission Statements, ACKOFF, R.L., (1986). Management in Small Doses, Wiley, NY.
References:
"best practices,Strategic Planning",Publisher:Foundation for Community Association Research; web-source: http://www.cairf.org/research/bpstrategic.pdf
“Strategic Planning”; Civicus; web-source: http://www.civicus.org/new/media/Strategic%20Planning.pdf
http://www.smbtn.com/books/gb21.pdf
"Corporate Mission Statements: A Strategic Management Issue";Leann Cardani; websource: http://www.stfrancis.edu/ba/ghkickul/stuwebs/btopics/works/mission.htm